JeetKing Privacy Policy

1. Introduction

This Privacy Policy describes how JeetKing ("the Platform", "we", "us") collects, stores, uses and protects the personal information of players who register and use the platform. It applies to all services offered through the JeetKing website and Android application, including Casino, Live Casino, Bingo, Sports Betting and all associated payment and account management functions.

By creating an account or using the JeetKing platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy is part of the overall Terms and Conditions that govern your use of JeetKing. If you have any concerns about how your data is handled, please contact our support team before registering.

This policy is written in plain English for Pakistani players. We have made a deliberate effort to avoid legal jargon where possible, because we want you to actually understand what happens with your data — not just have a document you skip past during registration.

2. Data We Collect

The following table summarises the categories of personal data JeetKing may collect from registered players:

We do not collect sensitive personal data such as biometric data, health information or religious affiliation. CNIC data is collected only to the extent required for identity verification and is not used for any other purpose.

3. How We Collect Your Data

3.1 Directly From You

Most data we hold about you is provided directly by you during:

• Account registration — name, mobile number, date of birth and password.
• Identity verification — CNIC upload or number, address confirmation.
• Deposit and withdrawal requests — payment account details in PKR.
• Contacting support — any information you share in chat or messages.
• Responding to promotions or surveys — if you choose to participate.

3.2 Automatically

When you use the JeetKing website or app, certain technical data is collected automatically through standard web and app technologies:

• Your IP address and approximate location (country/city level only).
• Device type, operating system version and browser type.
• Pages and game sections you visit, and how long you spend on them.
• Session start and end times, and frequency of visits.

This automated collection uses cookies and similar tracking technologies, which are described in Section 7.

3.3 From Third Parties

In limited circumstances, JeetKing may receive data about you from third parties, including:

• Payment providers such as JazzCash, Easypaisa, Raast and banks — to confirm transaction status.
• Identity verification service providers — to validate CNIC details against official records.
• Fraud prevention services — to flag suspicious activity patterns associated with your device or account.

Data received from third parties is used only for the specific purpose for which it was shared and is held to the same security standards as data you provide directly.

4. How We Use Your Data

JeetKing uses your personal data only for legitimate platform purposes. The specific uses are:

• Account Management: Creating and maintaining your player account, authenticating logins via OTP, and processing account settings changes.
• Payment Processing: Executing deposits and withdrawals in PKR via your chosen method — JazzCash, Easypaisa, Raast, Bank Transfer or card.
• Identity Verification: Confirming you are who you say you are, that you are at least 18 years old, and that your payment accounts belong to you.
• Security and Fraud Prevention: Monitoring for suspicious activity, detecting duplicate accounts, identifying unusual betting patterns and protecting the platform from abuse.
• Customer Support: Responding to your queries, resolving disputes and providing assistance with account or payment issues.
• Responsible Gaming: Monitoring activity to identify signs of problem gaming behaviour and applying self-imposed limits you have set on your account.
• Platform Improvement: Analysing usage patterns to fix bugs, improve game loading, and enhance the overall experience on the JeetKing app and website.
• Marketing (opt-in only): Sending promotional offers, bonus notifications or platform news to players who have explicitly opted in to receive such communications.

5. Who We Share Your Data With

JeetKing does not sell, rent or trade your personal data to any third party for commercial purposes. Data sharing is limited strictly to the following categories of recipients, each of whom receives only the minimum data necessary for their specific function:

5.1 Payment Service Providers

To process deposits and withdrawals in PKR, JeetKing shares relevant transaction and account details with payment providers including JazzCash, Easypaisa, Raast-connected banks and card processing networks. These providers are contractually bound to use your data only for payment processing.

5.2 Identity Verification Services

Where identity verification is required — for example, when verifying your CNIC or confirming your age — JeetKing may share the relevant data with a third-party verification service. These services are used solely for verification purposes and do not retain your data beyond what is needed to complete the check.

5.3 Fraud Prevention and Risk Services

Technical data such as IP address, device fingerprint and betting patterns may be shared with fraud prevention tools to detect and prevent abuse, bonus fraud and money laundering. These services process data on our behalf under strict data processing agreements.

5.4 Game Content Providers

Certain Casino and Live Casino games are supplied by third-party game studios. These providers may receive limited technical data — such as player session identifiers — to deliver the game and maintain RNG integrity. They do not receive your personal identity or payment data.

5.5 Legal and Regulatory Requirements

JeetKing may disclose your data to law enforcement, courts or regulatory bodies where required by applicable law, a valid legal order or to protect the rights, property or safety of the platform or its users. We will notify you of such disclosure where we are legally permitted to do so.

6. Payment Data & PKR Transactions

Given that JeetKing processes real-money transactions in Pakistani Rupees, payment data deserves specific attention. When you make a deposit or request a withdrawal, you may provide:

• Your JazzCash or Easypaisa mobile wallet number.
• Your bank account number and account title for Bank Transfer or Raast payments.
• Debit or credit card details where card payment is used.

This payment data is used exclusively for processing the transaction you initiated. Full card numbers and CVV codes are not stored on JeetKing servers — card transactions are processed through a PCI-DSS compliant payment gateway that handles the sensitive card data directly.

For mobile wallet transactions via JazzCash and Easypaisa, JeetKing stores only the wallet number associated with your account to facilitate withdrawals. This number is linked to your registered identity and cannot be changed without identity re-verification.

All PKR transaction records — including deposit amounts, dates and withdrawal history — are retained as part of your account record for the period described in Section 8 (Data Retention).

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. JeetKing uses cookies and similar technologies to keep you logged in, remember your preferences and understand how the platform is used so we can improve it.

7.2 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your settings and preferences, such as language and display options, so you do not have to set them again each visit.
• Analytics Cookies: Help us understand how players use the platform — which pages are most visited, where errors occur and how sessions flow. This data is aggregated and not tied to your identity.

7.3 Managing Cookies

You can control or delete cookies through your browser settings. Blocking essential cookies will affect your ability to use the platform, including staying logged in and completing transactions. Analytics and functional cookies can generally be disabled without preventing access to core platform features.

8. Data Retention

JeetKing retains your personal data for as long as your account is active and for a period after closure as required by our operational and legal obligations. The general retention periods are:

• Account and identity data: Retained for the lifetime of your account and for a minimum of five years after account closure, to meet financial record-keeping and anti-money laundering requirements.
• Transaction records: All PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction.
• Support communications: Chat logs and support ticket records are retained for two years from the date of the last interaction in the relevant conversation.
• Technical and usage data: Aggregated analytics data may be retained indefinitely in anonymised form. Raw technical logs are typically retained for 12 months.
• Marketing preferences: Opt-in records are retained for as long as you remain subscribed, plus two years after opt-out to demonstrate consent history.

When the retention period for a data category expires, the data is securely deleted or anonymised so it can no longer be linked to you as an individual.

9. Security Measures

JeetKing takes the security of your personal data seriously. The following measures are in place to protect your information:

• Encryption in Transit: All data transmitted between your browser or app and JeetKing servers is encrypted using TLS (Transport Layer Security). This protects your login credentials, payment details and personal data from interception.
• OTP Authentication: Every login and every withdrawal requires OTP verification via your registered Pakistani mobile number, adding a second layer of protection beyond your password.
• Access Controls: Access to player data within JeetKing is restricted to staff who require it for their specific job function. All staff with data access are subject to confidentiality obligations.
• Fraud Monitoring: Automated systems continuously monitor account activity for signs of unauthorised access, unusual transaction patterns and potential account takeover attempts.
• Secure Payment Processing: Card payments are handled through a PCI-DSS certified payment gateway. Full card details are never stored on JeetKing infrastructure.

Despite these measures, no online platform can guarantee absolute security. If you suspect your account has been accessed without your permission, contact JeetKing support immediately and change your password. Enable OTP on your account if it is not already active.

10. Your Rights Over Your Data

As a JeetKing player, you have the following rights in relation to the personal data we hold about you:

10.1 Right of Access

You can request a copy of the personal data JeetKing holds about you at any time. We will respond to access requests within a reasonable timeframe. Requests can be made by contacting our support team through the in-platform chat.

10.2 Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. For most account details, you can update information directly through your account settings. For identity data such as your registered name or CNIC details, corrections must go through our support team and may require re-verification.

10.3 Right to Deletion

You may request deletion of your personal data. We will comply where there is no legitimate reason to retain the data — for example, where your account is closed and the applicable retention period has expired. Note that data required for legal, financial record-keeping or fraud prevention purposes cannot be deleted before the retention period ends, even upon request.

10.4 Right to Withdraw Marketing Consent

If you have opted in to marketing communications, you may withdraw that consent at any time. Update your preferences in account settings or contact support. Withdrawal of marketing consent does not affect your ability to use the platform or receive essential account communications such as OTP messages and withdrawal notifications.

10.5 Exercising Your Rights

To exercise any of the rights above, contact JeetKing customer support through the live chat available within the platform. Please provide enough information to identify your account so we can process your request efficiently. We do not charge any fee for reasonable data requests.

11. Minors and Age Verification

JeetKing is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, players confirm that they are 18 or older. Where we have reason to suspect a player may be under 18, the account is suspended and age verification is required before any activity can resume.

If an account is found to belong to a minor, all personal data associated with that account will be deleted, any real-money balance will be returned to the original deposit source and the account will be permanently closed. JeetKing takes underage gaming seriously and considers it a fundamental responsibility of the platform.

Parents and guardians who believe a minor has registered on JeetKing are encouraged to contact support immediately so the account can be closed and data removed without delay.

12. Updates to This Privacy Policy

JeetKing may update this Privacy Policy from time to time to reflect changes in platform services, data practices or applicable requirements. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For material changes — those that significantly affect how your data is used or your rights in relation to it — JeetKing will notify registered players via in-platform notification or a message to your registered mobile number before the changes take effect.

Continued use of the JeetKing platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not accept any changes, please contact support to arrange account closure and data deletion as appropriate.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how JeetKing is handling your personal information, please get in touch with our support team:

• Live Chat: Available directly within your JeetKing account — the fastest way to get a response.
• Email: [email protected] — for written data requests or formal privacy concerns.

We aim to respond to all privacy-related enquiries within 5 business days. For data access or deletion requests, we will provide a full response within a reasonable timeframe depending on the complexity of the request.

You can also read our Terms and Conditions and Responsible Gaming policy for a fuller picture of how JeetKing operates and the commitments we make to our players.